Cancelation Policy
Thank you for choosing Pacific Surf School, Southern California’s number one surf school! Please review our refund policies below:
Note: All reservation changes or cancellations must be made in writing to pacificsurf@pacificsurf.org
LESSON ARRIVAL
All students are required to check in at least 15-20 minutes prior to lesson start.
Anyone arriving 10 minutes after the lesson start time will be considered a no-show.
Anyone arriving late will not be refunded but may reschedule the reservation for 50% of the price of a future reservation.
One ID is required per reservation at check-in.
CANCELLATIONS AND RESCHEDULING
Reservations must be cancelled by email at least 48 hours before your lesson in order to receive a refund or credit or rescheduling the lesson.
There are no refunds or credits for no shows and/or cancellations requested less than 48 hours before the scheduled lesson.
Changing or rescheduling your reservation within 72 hours is subject to a rescheduling fee of $25 and no refunds will be provided for the initial booking.
No refunds will be given on surf lesson packages after the lessons have started.
REFUND POLICY
Once you arrive at the beach there are no refunds unless lifeguards or instructors shut down the lesson. Safety is our number one priority.
We want to get you on the water and credit can be applied in certain circumstances.
There is no expiration on the credit and it is transferable to friends and family.
Traffic throughout Southern California can be very unpredictable so expect delays. Please plan accordingly, especially if you are driving from the LA area. We do not grant refunds or reschedule lessons for any late arrivals.
Participants under the age of 18 will need to make sure a legal guardian is present to sign a liability form if necessary. Online waivers are also provided if a guardian will not be in attendance.
Parking can be extremely challenging especially on the weekend. Please allow a minimum of 30 minutes to find a parking spot. On the day of your lesson bring a comfortable bathing suit, towel, sunscreen and a water bottle. Wetsuits and surfboards will be provided by the surf school.
