Cancelation Policy
Pacific Beach Location
Arrival- Meet your instructor directly on the beach in front of the Wayfarer Hotel located at 707 Pacific Beach Drive, San Diego CA 92109.
- All participants are expected to arrive 10 minutes prior to the lesson start time.
- Anyone arriving more than 10 minutes late will be considered a No-Show.
- No refunds will be provided if the participants are more than 10 minutes late, missed their scheduled reservation, or change or alter their reservation within 48 hours of the lesson reservation.
- Surfing lessons must be cancelled 48 hours before your lesson start time for a full refund.
- Reservations made within 48 hours will not be refunded.
- Camp must be cancelled 72 hours prior via email for a full refund (minus a $100 non-refundable deposit per person, per camp)
- Reservations can be rescheduled within 48 hours Monday – Thursday for $35 per person. You must email pacificsurf@pacificsurf.
org if you would like to reschedule the lesson. No phone calls will be accepted. - From June 10th – September 10th bookings cannot be rescheduled within the 48 hours.
- Camp reschedules MUST be done no later than 72 hours prior to the start of camp.
- There will be no refunds or reschedules for any changes within 72 hours of the start of camp.
- Once you hit the sand there are no refunds unless lifeguards or your instructor/s shut down the lesson.
- No refunds will be provided if participants are late, miss their scheduled reservation or change or alter their reservation within 48 hours of reservation.
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Lesson Packages cannot be returned or refunded and cannot be redeemed for cash or credit.
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Lesson Packages are non transferable to other products.
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Packages cannot be split between multiple students.
- Please make sure your child has water, snacks, sunblock, and lunch if they are staying for the full day.
- Campers must be picked up promptly at the end of camp each day. There is a 5-minute grace period. After 5 minutes, you will be charged $5 for every 10 minutes your child remains in our care until they are picked up.
- No refunds or store credit will be given once the purchase is complete.
- If harsh weather or rain occurs, we will reschedule or refund camp/lessons at our discretion.